Support

About the app

GBH is the internal operations workspace of Global Bali Home, a property development company based in Bali, Indonesia. The team uses it to submit and approve payment requests, track wallet balances and transactions, and manage contracts, projects, and counterparties. It is available as a web app at financial.globalbalihome.com and as an iOS app.

Getting access

Access is by invitation only. Accounts are created by a company administrator, who assigns your role and the company you can see. If you are a member of the Global Bali Home team and do not have an account yet, ask your administrator to invite you. The app cannot be used without an invitation, and there is nothing to purchase or subscribe to.

Contact us

For help with signing in, notifications, or anything else in the app, email winstik@gmail.com. We reply within one to two business days (Bali time, UTC+8). Please include the email address you use to sign in and, if relevant, a screenshot of the issue.

Common questions

• I cannot sign in. Make sure you are using the email address your administrator invited. If you have forgotten your password, use the reset option on the sign-in screen or contact us.
• I do not receive notifications. Check that notifications for GBH are allowed in your device settings. Notifications are sent only for events that need your attention, such as approvals and payments.
• I cannot see a project, wallet, or transaction. What you can see depends on your role. Ask your administrator if you need access to something that is not visible to you.

Your account and data

To deactivate your account, or to request access to or deletion of your personal data, contact your company administrator or email us at the address above. How we handle your data is described in our Privacy Policy.